Clients Charter Achievement 2014

Performance For 2014

Clients Charter: Ensure action on public complaint is taken within three (3) days upon receipt of the complaint.

No.

Month

Total No. of Complaints/Enquiries/Suggestion Received

Total No. of Complaints/Enquiries/Suggestion Settled Within 3 Days

1

Jan

20

20

2

Feb

18

18

3

Mar 20 20

4.

April

28

28

5.

May

13

13

6.

June

16

16

7.

July

10

10

8.

August

18

18

9.

September

17

17

 

Sum

160

160