Clients Charter Achievement 2013

Performance For 2013

Clients Charter: Ensure action on public complaint is taken within three (3) days upon receipt of the complaint.

No.

Month

Total No. of Complaints/Enquiries/ Suggestion Received

Total No. of Complaints/Enquiries/ Suggestion Settled Within 3 Days

1

Jan

18

18

2

Feb

34

34

3

Mar 71 71

4

April

31

31

5 May 46 46
 
6

June

51

51

7. July
 
39 39
8.
 
August 30 30

9.

September

28

28

10.

October

27

27

11.

November

23

23

 

Total

354

354