Performance for 2020
Clients Charter: Ensure action on public complaint is taken within three (3) days upon receipt of the complaint.
|
No. |
Month |
Total No. of Complaints/Enquiries/Suggestion Received |
Total No. of Complaints/Enquiries/Suggestion Settled Within 3 Days |
|
1 |
Jan |
38 | 38 |
|
2 |
Feb |
48 | 48 |
|
3 |
Mar | 37 | 37 |
|
4. |
April |
117 | 117 |
|
5. |
May |
66 | 66 |
|
6. |
June |
57 | 57 |
|
7. |
July |
57 | 57 |
|
8. |
August |
46 | 46 |
|
9. |
September |
48 | 48 |
|
10. |
October | 46 | 46 |
|
11. |
November | 80 | 80 |
|
12. |
December | 44 | 44 |
|
|
Sum |
684 | 684 |
Clients charter achievement yearly archive: please click here
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