We promise to provide excellent services and be fully committed in undertaking our responsibilities as follows :

• Implement preservation, expansion and promotional activities in arts and cultural fields to sustain public interest and appreciation.
• Increase multi-racial  arts and cultural activities.
• Provide conducive arts and cultural infrastructure for the consumers.
• Enhance research and development of new cultural arts products.
• Ensure action on public complaint is taken within three (3) days upon receipt of  the complaint.